Do you ship outside of the 48 states?
Yes, we ship orders all over the world. For information on orders shipping
to AK, HI, PR and military addresses click here. For international
orders click here. For information on shipping within the
48 states click here.
How do I qualify for 1/2 PRICE GROUND SHIPPING?
We offer 1/2 Price Ground SHIPPING on orders OVER $55 shipping within the 48 contiguous states. Orders shipping within the 48 states that are $55 and under will be charged live UPS rates based on weight of the order and the destination of delivery. You will have the opportunity to view your shipping charges before your final click to purchase.
How will my order ship?
We ship using UPS and USPS to orders within the 48 states. Please allow 6 to 10 days for delivery. If you need your order delivered sooner, please choose one of our express shipping options when completing your order. Additional charges will apply.
How do I know you received my order?
You will receive an e-mail confirmation within minutes of
placing your order. Included with the e-mail confirmation
will be a link to our automated tracking system. You can
track shipments from pickup to delivery. Helpful hint -
Tracking numbers are posted the day after we ship. Please
wait 24 hours before tracking. If you should notice a shipping
discrepancy, please notify us immediately at: info@box-of-goodies.com
.
Do you offer a guarantee?
Yes, your satisfaction is always guaranteed.
What if I need to make changes to
or cancel my order?
We will make every effort to change your order as long as
it has not been delivered or in transit. To request a change,
e-mail us at: info@box-of-goodies.com. Normally, a request
change submitted by 12 (noon) EST (on the ship day) can
be implemented. During peak holiday periods (Christmas,
Mother's Day & Valentines') same day changes may not
be possible.
I need help with a large order;
multiple products, recipients and/or locations. Do you provide
personalized service?
Yes, we would be happy to assist with your order. We know
how hectic schedules can be. Give us a call at Toll Free
(877) 338-3833 or email us at info@box-of-goodies.com
. We can setup a specific time to discuss all your ordering
needs. * Please Note: A seperate order must be entered for each
shipping address.
